Return & Refund

At Omika Beauty, we are committed to ensuring your satisfaction with every purchase. We understand that sometimes you may change your mind or have different expectations. To facilitate a smooth return and refund process, we have established the following policy:

1. Cancellation Period:

You have the right to cancel your order and request a refund if you notify us within 14 days of receiving your goods. You are not obligated to provide a reason for cancellation during this period.

2. Return of Goods:

After notifying us of your intent to cancel, you have an additional 14 days to return the goods to us.
Please ensure that the items are in their original condition, unused, and in their original packaging. We do not cover or refund shipping costs.

3. Refund Processing:

Upon receiving the returned goods, Omika Beauty is committed to processing your refund within 14 days.

4. No Reason Required:

You are not required to provide a reason for returning the items. Your decision to cancel your order and return the goods is sufficient.

5. Return Shipping Costs:

Customers are responsible for the cost of returning the goods unless they are damaged, faulty, or not as described. If you believe your items fall under these categories, please contact our customer service team at info@omikabeauty.com for assistance.

6. Initiating a Return:

To initiate a return, please contact our customer service team via email at info@omikabeauty.com. They will guide you through the return process and provide you with the necessary instructions.

7. Condition of Returned Items:

Omika Beauty reserves the right to refuse a refund or exchange if the returned items are not in their original condition or do not meet our return policy criteria.

8. Legal Rights:

This return policy does not affect your legal rights as a consumer under applicable consumer protection laws.

We are dedicated to providing you with exceptional beauty products and service. If you have any questions or concerns regarding our return and refund policy or need assistance with a return, please do not hesitate to reach out to our customer service team at info@omikabeauty.com.